These Terms & Conditions govern the use of this website and the supply of logistics, freight forwarding, customs, warehousing, and related services by Dash Freight Services Ltd, registered in England and Wales.
Registered Office:
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
By using our website or engaging our services, you agree to be bound by these Terms.
“Company” refers to Dash Freight Services Ltd.
“Client” refers to any individual or business purchasing services.
“Services” refers to freight transport, groupage, full truck load, dedicated transport, warehousing, customs clearance, and sustainable freight consultancy.
“Goods” refers to items transported or stored by the Company.
We provide:
UK & EU Road Freight
Full Truck Load (FTL)
Groupage (Part Loads)
Dedicated Transport
Warehousing & Storage
Customs Clearance Services
Sustainable Freight Network Consultancy
All services are subject to availability and agreed quotation.
Payment terms are strictly as stated on the invoice.
Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.
The Company reserves the right to suspend services for overdue accounts.
The Client must:
Provide accurate shipment details and documentation.
Ensure goods are properly packaged and labelled.
Declare hazardous, oversized, or restricted goods in advance.
Provide correct customs information for cross-border shipments.
The Company is not liable for delays caused by incorrect or incomplete documentation.
While we provide customs services and documentation support:
The Client remains legally responsible for the accuracy of all declarations.
We are not liable for penalties or delays caused by incorrect or incomplete information provided by the Client.
Delivery times are estimates only unless agreed in writing.
We are not liable for delays caused by:
Customs inspections
Border controls
Weather conditions
Strikes or industrial action
Force majeure events
Our liability is limited in accordance with applicable UK and international transport regulations, including:
CMR Convention (for international road transport)
Relevant UK transport legislation
We are not liable for:
Indirect or consequential loss
Loss of profit or business interruption
Delays beyond our reasonable control
Clients are advised to arrange appropriate cargo insurance.
Unless explicitly agreed in writing, goods are not insured by the Company beyond standard carrier liability limits.
Carbon reporting, reduction strategies, and sustainability consulting are advisory services. We do not guarantee specific emission reduction outcomes unless agreed in writing.
All website content is owned by Dash Freight Services Ltd. You may not copy, reproduce, or distribute content without written permission.
The Company shall not be liable for failure to perform obligations due to events beyond reasonable control.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
